Copyright & Privacy

The Solahart Privacy Policy

Solahart Australia Pty Ltd ABN 45064945848

Protecting customer information is important to us. You can feel confident that Solahart respects your privacy and will only use your personal information in accordance with the privacy policy below.

What Information Do We Collect?

1. Solahart may collect personal information about individuals during the course of its business, including for example:
   1. name, address and contact information;
   2. interest in Solahart's products;
   3. information about customers of Solahart products; and
   4. other information such as accreditations or membership of professional associations
2. Generally, we collect personal information directly from you, however sometimes we may collect personal information from publicly available records, customers of Solahart products and other third parties.
3. If you do not give us personal information which we ask you for, it may affect our ability to provide you with our goods and services and with information about them.

Display Advertising

Solahart has implemented and uses Display Advertising.

The Google Analytics features we have implemented is based on Displayed Advertising (e.g., Remarketing).

Visitors can opt-out of Google Analytics for Display Advertising and customize Google Display Network ads using the Ads Preferences Manager. CLICK HERE

Google Analytics opt-out browser. CLICK HERE 

Solahart use Remarketing with Google Analytics to advertise online.

Third-party vendors, including Google, show our adverts on sites across the Internet.

Solahart and third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together to inform, optimize, and serve ads based on someone's past visits to our website.

Use and Disclosure of Your Personal Information

We will only use your personal information for the purposes for which it was collected and related purposes (which are usually apparent when we collect it). Such uses include:

1. providing our goods and services to you, or any other customer of Solahart products, to manage and account for our goods and services, and to improve our goods and services;
2. managing our relationships with customers of Solahart products;
3. providing customers of Solahart products with information about our events or our goods and services that may interest them and, more generally, to maintain our relationships with you and others;
4. facilitating our business operations; and
5. uses permitted or required by law.

We may disclose personal information for the purposes for which it was collected, and also:

1. to any person where necessary or desirable in connection with our provision of our goods and services;
2. to our related bodies corporate (as that term is defined in the Corporations Act 2001 (Cth), including such overseas entities;
3. to our service providers so that they can provide financial, administrative or other services in connection with the operation of our business; or
4. as permitted under the National Privacy Principles.

Where we do not disclose personal information for the purposes for which it was collected or any of the other purposes listed in paragraphs 5.1 to 5.4, we will only disclose your personal information with your consent.

Information Security

We take reasonable steps to protect the personal information, whether in electronic or other form, that we hold from misuse and loss and from unauthorised access, modification or disclosure.

Access and Correction

You may request access at any time to personal information we hold about you. We may charge you a fee where access is provided. We may refuse to provide access if the National Privacy Principles allow us to do so.

Our Online Privacy and Security

The type of information we require online depends on how you wish to use this web site. It is possible for you to visit this web site without telling us who you are.

This web site uses cookies to make it easier for you to use this website and to provide a better, more customised service for customers.

Your information will be held in strictest confidence. Personal information will not be released to third parties except to further the purpose for which you provide the information and as set out above.

FAQs About Our Online Privacy and Security

Q: How will you use any information that I submit?

A: We will use your information for the purpose of completing business with us, or in any way that you give us permission to.

Q: If I make a mistake can I correct it?

A: At any point before submitting a request for a project proposal or making a general enquiry, you can use your browser's back button to return to previous pages to modify or correct your information.

Q: Will you sell my information to other companies?

A: No. We never sell, trade, lease or rent any personally identifiable information to other companies.

Q: Does this web site use cookies?

A: Yes we do use cookies to make it easier for you to use this website and to provide a better, more customised service for customers. Cookies are bits of information that the website can transfer to your computer's hard drive. For instance there is a cookie that remembers all your contact details when you submit a project proposal request. The next time you submit a project proposal request the cookie will display your contact details so you don't have to re-enter them.

Q: Do you use any tracking devices?

A: Whenever a page is accessed over the web, this web site records the time, date and URL (Uniform Resource Locater - global address on the WWW) of the request. This information cannot uniquely identify user information. It allows us to improve our service to you and to other customers as a whole. For example, we compile statistics that show the daily number of visitors to our sites, the daily requests we receive for particular files on our web sites, and what countries those requests come from. These aggregated statistics are used internally to better provide services to the public.

Q: What is "spam" and does this web site use it?

A: Spam means unsolicited advertising material sent via email. We will not send out this type of material.

Contact Details

If you have any questions or feedback about privacy, or the way in which we handle your personal information, you may contact us in the following way:

Solahart Marketing Services , 1 Alan Street, Rydalmere NSW 2116

solahart@solahart.com.au

You can obtain general information on privacy issues in Australia by visiting the Australian Federal Privacy Commissioner's website at www.privacy.gov.au.